X Pay New User Offer Campaign Terms and Conditions:
1. During the promotion period, eligible new X Pay users can scan the X Pay QR code on designated promotional materials at eligible offline merchant stores using the X Wallet App to make payments after entering the transaction amount.
2.Before making the payment, users can utilize the HK$50 coupon automatically issued by the system under “Voucher” in the “Use” section, or obtain the coupon by entering the promo code “XPAYNEW” under “Redeem”.
3. Each promo code can only be used within its validity period and will expire if not used. Unused promo codes within their validity period cannot be reissued. If a user has an unused promo code that is still valid, they cannot receive the same promo code again.
4. New X Wallet App users can enjoy a HK$50 discount on a minimum spend of HK$100 at eligible merchants. Only one coupon or promo code can be used per transaction. Unless otherwise specified, coupons/promo codes cannot be combined with other offers or discounts. Each X Pay order can only use one coupon. Terms and conditions apply.
5. “New users” can obtain coupons in the following ways:
• Users who successfully register as X Wallet users and make their first payment using X Pay will automatically receive a coupon from the system.
• Users who have previously registered for an X Wallet account but have not yet used X Pay can manually enter the promo code “XPAYNEW” to redeem a coupon and enjoy the corresponding discount or offer.
6. Users must download the latest version of the X Wallet App mobile application to use the voucher/promo code.
7. Any voucher/promo code must be applied at the time of payment, and all information required by the X Pay platform must be provided.
8. Retrospective use of vouchers/promo codes is not allowed.
9. Vouchers/promo codes cannot be refunded, exchanged, or cashed.
10. If the order amount is less than the value of the voucher/promo code, no refund or remaining points will be returned.
11. Specific terms and conditions may be set for certain vouchers/promo codes (e.g., validity period, discount amount, and products covered), and these terms will also govern the use and redemption of these vouchers/promo codes.
12. According to our sales strategy, the X Pay platform may exclude individual brands from the vouchers/promo codes.
13. The X Pay platform reserves the right to cancel or modify orders or cancel the use of vouchers/promo codes if they are used under the following circumstances:
1. Suspicious or fraudulent use
2. Voucher/promo code abuse, including using multiple accounts or voucher/promo code redemption related to the same customer or group of customers; and/or
3. Malicious use of vouchers/promo codes
14. Reselling, transferring, and sharing of vouchers/promo codes are strictly prohibited.
15. The X Wallet platform is not responsible for any loss, theft, or ineligibility of vouchers/promo codes.
16. X Wallet reserves the right to change these terms or cancel any promotional events at any time without prior notice.
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Service hour:
Mon to Fri 9:00-18:00 except public holiday
Business Address:
Room 2108A, Cosco Tower, 183 Queen's Road Central, Sheung Wan
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