Clarification Statement: Any Promotion or Business Matters Related to “Xpays” Are in No Way Related to X Pay
 
X Pay (the “Company” or “We”) has recently become aware that there is a company called “Xpays” (the “Institution”) with a similar name to our own brand name. X Pay has always operated in a lawful and compliant manner. In order to prevent any public confusion or doubts about our services, X Pay hereby declares that any promotion or business matters related to the “Xpays” institution are in no way related to or never carried out by X Pay.

1.          The promotion period of the “X Pay X Boutir Special Promotion” event is from December 1, 2023 to Jan 31, 2024 (inclusive of both dates).

2.          The promotion is limited to the first 200 Boutir merchants who successfully integrated X Pay on its’ Boutir website.

3.          The New user offer is limited to new registration users of the X Wallet App.

4.          During the promotion period, X Pay users can scan the payment QR Code of eligible merchants through the X Wallet App mobile application to enter the transaction amount for payment.

5.          Each promo can only be used within a limited redemption period, and it will be invalid if expired and not re-issued. Each user can only redeem the promotion once.

6.          Only one voucher or promo code can be used per transaction. The minimum transaction net amount for using X Pay is HK$15. Unless otherwise stated, vouchers/promo codes cannot be used with other offers or discounts.

7.          Users must download the latest version of the X Wallet App mobile application to use the voucher/promo code.

8.          Any voucher/promo code must be applied at the time of payment, and all information required by the X Pay platform must be provided. Retrospective use of vouchers/promo codes is not allowed.

9.          Vouchers/promo codes cannot be refunded, exchanged, or cashed. If the order amount is less than the value of the voucher/promo code, no refund or remaining points will be returned.

10.      Specific terms and conditions may be set for certain vouchers/promo codes (e.g., validity period, discount amount, and products covered), and these terms will also govern the use and redemption of these vouchers/promo codes. According to our sales strategy, the X Pay platform may exclude individual brands from the vouchers/promo codes.

11.      The X Pay platform reserves the right to cancel or modify orders or cancel the use of vouchers/promo codes if they are used under the following circumstances:

            i.                Suspicious or fraudulent use

           ii.                voucher/promo code abuse, including using multiple accounts or voucher/promo code redemptions related to the same customer or group of customers; and/or

         iii.                Malicious use of vouchers/promo codes

         iv.                Reselling, transferring, and sharing vouchers/promo codes are strictly prohibited. The X Wallet platform is not responsible for any loss, theft, or ineligibility of vouchers/promo codes.

 

12.      X Wallet reserves the right to change these terms or cancel any promotional events without prior notice or compensation in cash or kind.

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